Tel: 0118 932 0077

I’ve had an accident that was not my fault. What should I do?

If you are the victim of an accident that was not your fault and you claim on your own insurance policy, you will have an excess to pay which you may not get back until your insurance company successfully claims costs from the at fault party. If the person who caused the accident disputes liability, you may not get back your excess for a long time, or even at all! You will only be given a small courtesy car which may not be suitable for your needs.

What we offer you

Using our non fault repair service, you will benefit from

• No excess to pay

• Equivalent replacement car

• Fast claim service

• A cash back reward

Know your rights!

Your insurance company may try to insist that you have your car repaired at one of their approved repair centres. However, with ‘approved repairers’ you may not be getting the service you deserve and the bodyshop will probably be required to fit non genuine parts and panels to reduce repair costs, particularly if you have paid a low cost insurance premium.

Don’t put up with poor repair quality! You have the right to chose which bodyshop repairs your car, and as a thank you for choosing Apex, we will give you cash back after your car is repaired and the bill paid.